Digital Director, Products and Solutions - Tlahuac, México - Mastercard

Mastercard

Empresa verificada

Tlahuac, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Digital Director, Products and Solutions

Who is Mastercard?

Mastercard is a global technology company in the payments industry.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

Roles in this family focus on leading deep changes in the market and introducing new technologies thrive digitization - tokenization, click to pay, secure card on file, biometrics, etc.

- and educate, aware & adopt technology.

Role

In this position you will:

Partner with internal stakeholders into the Customer Solution Center, marketing, finance, products, issuers and merchants to identify business opportunities, solve problems, and deliver solutions.
Experience building winning business cases by formulating quality epics (objectives) and translating them into stories (key details).
Strong track record at synthesizing products and services from multiple functional areas into value propositions that align with regional or local customer need
Manage the sales and rollout of digital products and solutions in collaboration with the respective inmarket Account and Business Development Teams
Experience conducting product demonstrations and presenting compelling product propositions at external industry events for key stakeholders/audience.
Models functional knowledge and best practice sharing and provide thought leadership on technology trends and holisticsystem thinking to improve solutioning for their clients.
Take responsibility for driving revenue.
Responsible for defining the go to market strategies of Digital Products & Solutions from LAC region
Oversees the development of training and other product support materials for the division
Selects and monitors a product's key performance metrics and drives performance
Partners with global and/or regional teams to identify opportunities for products and new services, inform internal stakeholders on new features of product offerings and improve the existing development process where possible

All About You

Critical thinker: identify patterns of needs and priorities across teams, understand the workflow of multiple roles and design solutions that help teams achieve their goals
Customer centric: strong focus on delivering customer value and experienced in building strong customer relationship. Go out of your way to get close to the customer in order to find out what their needs are and how consumer products can help
Natural problem solver: analytical, curious, and factdriven approach to product development
Collaborative team player: proven track record in collaborating with multiple crossfunctional teams; exceptional in facilitating challenging conversations and managing ambiguity
Organizational skills and project management: ability to deal with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines
Extensive experience of working in the retail banking and digital payments space
Be technically savvy to understand indepth, various digital products and solutions such as tokenization, click to pay etc.
Rollupyoursleeves attitude to guide clients to implement and launch digital first initiatives across the markets
Deep understanding of the changing trends in digital payments (cards, ewallets, xpays, account to account transfers etc.)
Skilled at explaining technical problems succinctly and clearly
Identify areas where resources fall short of needs and provide thoughtful and sustainable solutions to benefit the team
Confident speaker and presenter, that can engage and effectively communicate with a wide variety of stakeholders
Experience in consulting / product management / product d