Pricing Specialist - Tijuana - Enovis

Descripción

Reviews orders marked with price discrepancies in document repository system (OnBase).
• Compares ERP system order (Oracle) with document repository system (OnBase) to ensure accurate prices are being invoiced, based on the DJO Sales Policy.
• Research contract documentation to interpret contract terms, accurate pricing, and special pricing rules.
• Communicates with National Account Managers any pricing discrepancies not following the DJO Sales Policy.
• Communicates pricing discrepancies to respective parties, being sales organization, customer service, or customers.
• Educates sales organization and order entry teams on recurring errors.
• Identifies GPO or IDN affiliation on accounts with no pricing in ERP system.
• Updates ERP system pricing or facility contract affiliation when necessary.

High School Diploma required.
• Bilingual role - must be proficient with written and verbal English skills.
• Ability to read, interpret and understand medical device contract language with high accuracy.
• Ability to work in a high-pressure, fast-paced environment with strict deadlines and extreme high-level attention to details.
• Three or more years of detailed data entry experience.
• Three or more years of customer service experience.
• Ability to communicate and write routine correspondence to internal and external customers.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Keyboard and 10-key skills to include both accuracy and speed.

• Design - Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner.
• Oral Communication - Listens, gets clarification when required and can effectively communicate issues and solutions.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; puts success of team above own interests; supports everyone's efforts to succeed.
• Written Communication - Writes clearly and informatively; able to read and interpret written information.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions.
• Planning/Organizing - Uses time efficiently.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; Applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.