CRM Key User Administrator - Monterrey, México - Charger Logistics Inc
Descripción
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.
Charger Logistics is seeking a well-rounded individual able to work in a fast-paced environment to join our team at the company's office in Mexico.
As HubSpot Implementation Analyst, you'll interact with employees, understand and document their processes, and implement automation in HubSpot to support the client's goals.
Responsibilities:
- Perform configuration and customization of the HubSpot CRM
- Implement, test, and refine automation in HubSpot
- Generate flow charts and process diagrams
- Work with clients to understand their processes, document them, and improve them.
- Develop best practices for how to customize the HubSpot CRM
- Train employees on how to use HubSpot for Sales, Marketing and Service operations
- Manage regular client meetings and communications, including:
- Taking detailed notes with action items and sharing with clients
- Maintaining client wishlist
- Create assignments
- Use and refine best practices and tools for project execution and management to share with the teammates.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations to clients.
- Develop and present new project management strategies and documentation needed to help train the team so they can better serve clients
- Complete and maintain relevant HubSpot certifications and attend inperson and virtual educational events
Requirements:
- 23 years of CRM or Marketing Automation experience (HubSpot preferred)
- 2 years of sales operations or service operations experience
- Demonstrated experience with HubSpot's workflow and sequence platform
- Welldeveloped written communication skills and presentation skills
- Ability to stay organized and detailoriented with mínimal supervision
- Persuasion skills and good communication
Benefits
- We offer competitive career growth
- Life insurance
- savings fund
- health benefits
- food coupons
- performance-based bonus
- paid time-off
- Christmas bonus.
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