- Managing all Einstein Bots in Salesforce, including managing the AI models, intent sets, utterances, and any associated automation (Flows) that the Bots utilize (including routing)
- Design and develop Salesforce Einstein Chat Bots for our client's business.
- Architect Chat Bot solutions and introduce new features to enhance customer engagement.
- Integrate with backend systems and APIs.
- Test, validate, and continuously improve Chat Bot performance.
- Configuring (Building Reports, List Views, Creating/Training Users, etc)
- Working on Sandbox environments and deploying Change Sets as work is completed.
- Demonstrable experience with Einstein, Salesforce, including Salesforce Admin and Platform Dev certifications.
- Proven experience in designing and developing chat bot solutions, with a focus on advanced NLP and machine learning techniques.
- Proficiency in programming languages such as Apex, Visualforce, LWC, and Java.
- Experience in Sales and Service cloud
- Understanding of scripting languages or programming experience such as Javascript, JQuery.
- Proficient working with SOQL and SQL
- Expert knowledge around Lightning Platform and Web Components
- Experience working with HTML5 / CSS3
- Expert knowledge with Salesforce declarative development tools (e.g., Process Builder, Workflow Rules, Flows) .
- Advanced/Intermediate English
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Descripción
Infovision is searching for their next Salesforce developer to join the team.
???? Responsibilities:
Requirements:
