Account Manager - Hermosillo, México - MCI Careers
Descripción
LOCATION:
Hermosillo,
SO JOB TYPE:
Full-Time
PAY TYPES:
Salary
APPLICATION DETAILS:
No Resume Required, Entry-Level POSITION OVERVIEW:
_ ACCOUNT MANAGER_
This position offers a competitive base wage and lucrative sales commissions and contest incentives
-:
POSITION RESPONSIBILITIES:
_ WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?_
This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Contact customers by phone and review account.
- Conduct thorough needs analysis to understand customers current requirements and pain points
- Present and demonstrate new or additional products and services to our customers, highlighting their unique value propositions and benefits
- Build and maintain strong relationships with customers, providing exceptional customer service and support throughout the process
- Utilize multiple systems to manage leads, opportunities, and sales activities
- Stay uptodate with industry trends, market conditions, and competitors' offerings to effectively position our products and services
- Continuously improve sales skills and product knowledge through ongoing training and professional development opportunities
CANDIDATE QUALIFICATIONS:
_ WONDER IF YOU ARE A GOOD FIT?_
Qualifications
- Must be 18 years of age or older
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients
- Selfmotivated and driven to succeed, with a proactive and resultsoriented mindset
- Ability to work independently and as part of a team, collaborating effectively with colleagues and crossfunctional teams
- Proficient in using CRM software and other sales tools to manage leads and sales activities
- Knowledge of the industry and market trends, with the ability to quickly learn and understand our products and services.
CONDITIONS OF EMPLOYMENT:
- Must be authorized to work in their country of residence (The United States or Canada)
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
- Must be willing to submit to drug screening.
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment.
While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:
It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship.
DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.
All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect.All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.- MCI will not tolerate discrimination or harassment based on any of these characteristics.
We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, _benefits_, social and recreational programs, and _discipline_.
In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
_ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.
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