Director aeroportuario - Chetumal, Q.R. - NexusTours

Descripción

At NexusTours, part of GoNexus Group, we combine technology, operations, and service excellence to deliver unforgettable vacation experiences across Latin America and the Caribbean. We are seeking anAirport Operations Directorbased in Cancun to lead multi-destination airport operations and drive operational excellence, profitability, and scalability across international markets.From Cancun, you will oversee airport operations in strategic destinations such as Cancún, Puerto Vallarta, San José del Cabo, Liberia, Montego Bay, Castries, Saint John's, and Punta Cana, ensuring consistent standards, financial discipline, and strong local leadership alignment.Your Impact Own and execute the regional airport operations strategy. Oversee multi-destination P&L performance. Drive KPIs including NPS, cost per passenger, SLA compliance, and productivity. Lead and align remote, multicultural operational teams. Standardize processes and implement scalable best practices. Strengthen governance and stakeholder management with airport authorities. Must-Haves +8 years in operations (tourism, DMC, hospitality, transportation, or airport environments). +5 years in senior leadership roles with multi-site responsibility. Strong financial acumen and budget ownership experience. Proven experience leading remote and multicultural teams. Advanced English. Must reside in Cancun or be open to relocation. Availability to travel internationally. Preferred Experience in LATAM & Caribbean markets. Travel-tech or high-growth environments exposure. MBA or postgraduate education in Operations or Business. Track record of operational transformation initiatives.This role directly impacts customer experience, brand reputation, and regional profitability. Airport operations are the first and last touchpoint of the traveler journey — and we are looking for a leader who understands the strategic value behind that responsibility.Ready to lead airport operations across LATAM & the Caribbean? Apply now. Apply through this platform.NexusTours is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.