Looker Operations Manager - Monterrey, México - Connectingology
Descripción
Own and monitor the performance and calibration on team members.Deliver performance reviews to team members.
Own and create performance improvement plans.
Communicate vision and strategic vision changes.
Create, implement, and follow up on individual, team, and site wide action plans and communicate the initiatives and results with the client.
Requirements:
10+ years of experience in IT industry.
6+ years of experience managing teams.
Experience in enterprise level Product Support.
Ticketing systems such as Sales Force, Jira, Service Now
Cloud Knowledge (preferably)
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