Operations Business Specialist - Monterrey, México - Optimas Solutions

Optimas Solutions

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Operations Business Specialist

Optimas is the leading global industrial distributor and service provider specializing in fastening and supply chain solutions for manufacturers seeking to improve efficiency and profitability.

Customers rely on our deep industry and manufacturing expertise to create custom-tailored programs to help them streamline their production and reduce their risk.

Summary:

The role of a Business Specialist was stemmed from the need of providing custom tailored solutions for our customers.

In this role, the specialist will specialize in understanding the needs of the customer, identifying areas of improvement, and implementing processes to produce the optimum level of service.

Essential Functions:

Identify and communicate with key stakeholders
Gather, review, and interpret business and industry data, including KPIs, financial reports and other key metrics
Act as a liaison between key functional areas of the business
Assess options for process improvement
Collaborate with program managers, customer service managers and CSRs to provide a unified answer to our customers
Communicate regularly with demand management and supply chain to provide up to date information on supply chain gaps or interruptions
Assist in coordinating expedited freights and gap buys. Ensuring accurate communication within all departments.
Take a proactive approach possible customer interruption
Work with other BA's in maintaining the shortage report
Coordinate part shortages between Customer Service, Supply Chain and Operations
Work with Demand Management to maintain an accurate log of customer forecast
Lead communication cadence between functional areas on a daily, weekly, monthly basis
Other Adhoc projects as assigned

Skills and Qualifications:

Business Specialist typically require an associate degree in a related field or a bachelor's degree in business administration.

Some of the key skills for a business analyst are:

Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
Resourcefulness and ability to devise creative solutions to problems
Experience testing and mapping various business processes and protocols
Familiarity with industry technology systems to gather data and problem solve
3 years of experience is preferred
Excellent communication and leadership skills

Ideal:

Strong knowledge in Microsoft Office Suite
Knowledge/Experience in NetSuite Oracle as WMS/MRP (or similar).
Knowledge of Tableau and Tools Group is a plus

Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability or genetics.

In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.