Accounts Receivable Deductions Analyst - Ciudad de México - Dyson

Dyson

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Summary:

Salary:

Competitive

Team:
Finance

Location:

Mexico - Mexico City Office

About Us:

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We're growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in Mexico in 2018 as our first step in to Latin America.

Our Mexico office is located in the Polanco area of Mexico City and our expanding team is a key contributor in helping us deliver growth throughout the market.

About the Role:

Responsible for debtor aging, ensuring timely collection of payments, either through direct contact with customer, review the customer portal or local Sales/Account Manager.
Support the business by understanding customer disputes, assist with issues related to PO, Billing, payment discrepancies, Cash posting and other customer queries and take actions to prevent delinquent payment
Analyze aging of receivables and initiate calls to, as well as receive calls from customers if required
Review accounts and set targets, Collection plan / strategy at the beginning of month
Holding regular calls with various stakeholders to keep them updated
Identifying held orders and taking actions to resolve
AR ledger reconciliation to ensure all payments and credit notes are applied
Prepare and publish reporting like overdue commentaries, cash flow forecast, credit note provision
Maintain and update Desktop procedures and customer specifics in bilingual
Research deductions for a portfolio of retail accounts within a specified timeframe & in accordance with Company policies
Establish and maintain effective functional working relationships with external customers and internal sales team to drive business decisions.
Maintain Excel spreadsheets with monthly reconciliations.
Be able to use critical thinking skills to analyze and dispute claims.
Prepare documentation for internal departments and Audit compliance.
Assist with maintenance of the database of all customer contracts/agreements when input is required in this area of expertise.
Understanding of basic promotional concept, shipping, and routing guides.
Uses the software tools available to drive efficiencies in the chargeback analysis process.
Help with the input of new processes to drive better proficiency.
Respectfully dispute invalid chargebacks with customers and track status of re payments on such claims.
Prepare documentation to request credit or repayment.
Present findings at biweekly account review with management.

About You:

Ability to work independently and organize/prioritize large volumes of data
Proficiency in English and Spanish language (written and verbal)
Proficient in Excel and Microsoft Office
Complex problem solving and logical reasoning skills
Two years' experience in Collections & deduction/chargeback analysis role (preferably in retail)
Customer service Skill
Preferably experienced in SAP S4 Hana

The position responsibilities outlined above are not to be construed as all encompassing. Other duties and responsibilities may be required and/or assigned as necessary.

Benefits:

FT Dyson Benefits