Delivery Manager - Monterrey, México - Cognizant

Cognizant

Empresa verificada

Monterrey, México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Engineering Directors (AD), Portfolio Engineering Director (D), Engineering Delivery Partner (SD) or

Qualification:

Bachelors or equiv in technical degree

Responsibility:

Engagement Shaping

Ensure outcomes are SMART (specific, measurable, achievable, realistic, and timely).
Ensure Cognizant's role in achieving the desired outcomes is well understood and agreed upon by all parties.
Ensure Cognizant's role in achieving the desired outcomes is well understood and agreed upon by all parties.
Ensure that all work taken on by PODs/teams is focused on, aligned with, and contributing to one or more of the engagement themes.
Establish an initialstate delivery operating model for the PODs/teams is wellaligned with the client operating model.
Identify risks, impacts, and proposed mitigation actions for the initial state delivery operating model in terms of possible effect on quality, efficiency, and efficacy.
Rationalize the themes, desired outcomes, and expected timelines with the initialstate operating model and projected ability to continuously improve/mature the model to ensure they are realistic in the overall context.
Ensure delivery execution for each POD/team conforms to an established, agreedupon, and continuously maturing operating model.
Engagement Management.
Ensure talent is available at the right time to deliver on the engagement plan.
Ensure talent that is no longer needed for the engagement is released from the project in a timely manner.
Facilitate and manage weekly status cadence among team leaders.
Prepare & publish regular status report and publish for internal review.
Prepare & facilitate monthly status report for senior client leaders and publish for internal review.
Ensure the right talent with the right skills is available at the right time and executing according to an agreedupon operating model.
Ensure the right talent with the right skills is available at the right time and executing according to an agreedupon operating model.
Ensure delivery execution for each POD/team conforms to an established and agreedupon operating model.
Ensure correct tools, frameworks, patterns and best practices are utilized.
Ensure Cost of Delivery targets are met.
Ensure contractual & financial commitments are met.
Track and guide continuous improvement of digital maturity for discovery, delivery, and engineering practices.
Conduct regular reviews of product testing program to ensure conformance with best practices and enterprise standards.
Anticipate risks and delivery issues to proactive address.
Ensure clear transparent communication internally & with the client.
Data Collection & Reporting.
Collect execution performance data from engagement to ensure all SLA, KRA/KPI and client requirements are tracked, trended and actioned.
Cognizant Growth.
Identify and relay to Cognizant leadership (account, GTM, community)opportunities and ideas for Cognizant to help the client improve efficiency & efficacy gain competitive advantage, or create/unlock new/additional business value.
Community Leadership.

- contribute and lead artifacts/assets development and participate actively within community and enablement programs.
- contributing / facilitate/ encourage cross community interactions to drive innovations, improvements and enablement opportunities.

Community Mentorship.
Guide and mentor Engg Managers & POD leaders how to govern continuous improvement for digital maturity and conduct quality analysis and testing program reviews.
Guide and mentor Engg Managers & POD leaders on how to engage with clients, handle escalation, and govern engagement.
Focus on soft skills/ communication skills in additional to technical.
Engage with a mentor to continue ongoing growth.
Community Contributions.
Contribute to community programs by working on one or more program committees.
Contributions include, but not limited to refining processes, building automation, establishing tools.
Learn, adapt & comply with community best practices.
Recruiting and developing talent (internal/external).
Sales Support.
Provide presales support for client briefings, engagement shaping, and RFP responses.
Thought Leadership.
Author, edit, or publish articles, case studies, or other artifacts that help to establish Cognizant as a thought leader and trusted expert in digital delivery.
Continuous improvement mindset.
Consultative, innovative.
How to make both the Client and Cognizant better.
Share ideas.