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  • Customer Support Representative - Hermosillo - Intugo

    Intugo
    Intugo Hermosillo

    hace 2 semanas

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    Descripción
    **Job Description for Bilingual Agent at Intugo**
    We are seeking a highly skilled and experienced Bilingual Agent to join our team at Intugo. As a key member of our staff, you will be responsible for providing exceptional customer support to our clients.
    **Key Responsibilities:**
    • Provide technical support to customers via phone or in-person
    • Maintain accurate records of customer interactions
    • Collaborate with colleagues to resolve complex customer issues
    • Meet or exceed performance metrics and targets
    **Requirements:**
    • Bachelor's degree in a relevant field or equivalent experience
    • 1+ years of experience in a call center or customer support role
    • Punctual with excellent attendance and work ethic
    • Advanced English language skills
    • Experience in tech support campaigns
    **What We Offer:**
    • Competitive base salary
    • Flexible scheduling options (6 days on, Sundays off)
    • Opportunities for career advancement
    **Work Environment:**
    • In-person work environment
    • Collaborative and dynamic team culture
    **Language Requirements:**
    • Fluent English language skills (reading, writing, speaking)
    **Schedule:**
    • Part-time schedule (Monday-Saturday, 2:00-7:00 PM)
    **Why Join Us:**
    • Be part of a fast-paced and innovative company
    • Contribute to the success of our team and customers
    • Enjoy a supportive and inclusive work environment

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Customer support representative