Community Management - México - Eklipse
hace 2 semanas
Descripción
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Hola_ Are you passionate about the gaming community? Do you love helping streamers grow and succeed? Then join the team Our state-of-the-art AI tool generates the best highlight moments from your Twitch, YouTube, and Facebook streams/VOD's and transforms them into TikTok gold in under 60 seconds.
We are looking for a motivated individual to assist and support Eklipse streamers with questions, concerns, or issues related to our product in the Spanish Region.
Responsibilities:
- Maintain detailed records of user interactions.
- Recommended promotions or deals to Spanishspeaking users and provide.
- Collaborate with other departments to ensure users receive accurate information and support, including Developer team.
- Acknowledge users on how to troubleshoot when they find any bugs and submit the report to Asana.
- Monitor and analyze user feedback to identify areas for improvement.
- Help with localization of content into Spanish language.
Requirements:
- Native Spanish speaker and fluent in English.
- Excellent communication and problemsolving skills.
- Have a thorough knowledge of the company's products, services, policies, and procedures.
- Gamer, and can empathize with gamers.
- Attention to detail and ability to work in a crosscultural team environment.
- Bachelors degree or equivalent, GPA> 3.
Tipo de puesto:
Tiempo completo
Salario:
A partir de $10,000.00 al mes
Educación:
- Licenciatura terminada (Deseable)
Experiência:
- Estrategia de redes sociales: 1 año (Deseable)
- Twitch: 1 año (Deseable)
- Gaming: 1 año (Deseable)
- Discord: 1 año (Deseable)
Más ofertas de trabajo de Eklipse
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Community Management
Desde casa, México - hace 3 semanas