Mngsercc01- Contact Center Analyst - Monterrey, México - Neoris

Neoris

Empresa verificada

Monterrey, México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

MNGSERCC01- CONTACT CENTER ANALYST:

Date:
Mar 15, 2023

Location:
MONTERREY, MX

Company:

NEORIS
At

NEORIS we continue to grow and want you to participate by adding more people to our Teams. Invite them to be part of new and challenging projects that span multiples geographies, favoring their professional development.

Requiremets:

Technician or Degree in Systems Engineering, Administration, Robotic, Electronic or similar.
English level: Native or Advanced English
Workplace: Remote
We are looking for a good experience working as L1 Support on service desk, call centers, infraestructure, etc.

Skill:

At least 3 or 6 months handling Tier 1 support calls for foreing users.
Guiding callers through problem resolution
Managing open tickets
Escalating when appropriate and sharing insights and information to fellow team members.

We offer:

Statutory & Major benefits
Personal Growth
Competitive salary
Attractive benefits plan

If you know interested people in joining

NEORIS, don't hesitate to ReferRUTH MAGDIEL CORONA ALDAY

Job Segment:
Service Desk, Systems Engineer, Engineer, Engineering, Customer Service

Service Desk, Systems Engineer, Engineer, Engineering, Customer Service