Global Customer Support Specialist - Cabo San Lucas - beBeeCommunity

    beBeeCommunity
    beBeeCommunity Cabo San Lucas

    hace 1 semana

    Título del trabajo: Community Strategy

    Descripción

    Job Overview

    SupportYourApp is a global leader in customer and technical support, partnering with companies in over 30 countries since 2010. We operate globally, supporting clients across diverse industries. This role offers the opportunity to thrive in a multicultural environment while working from home.

    We are looking for an experienced professional who can conduct follow-up calls, handle operational conflicts and issues by investigating and resolving conflicting situations, engage top performers to identify best practices and replicate successful methods within the community, coordinate scheduling by matching confirmed photoshoots with available photographers through calls or emails, manage photographer performance by providing feedback retraining and follow-up primarily via calls. Additionally they will address rule compliance issues escalating cases when necessary.


    Key Qualifications:

    • Native Spanish excellent English communication skills written verbal at C1 level
    • Solution-oriented mindset solid project management skills
    ,

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Cabo San Lucas