Sr Cust Exp Specialist - San Luis Potosí, México - Honeywell International Inc.

Descripción

Join a team recognized for leadership, innovation and diversityServe as the primary customer contact for yourassigned portfolio of accounts and ensure all customer needs and expectationsare met.

You will respond to inbound customer calls and email regarding orderinquiry as to ship dates, problems, order changes, repairs and RMA's.

You willassist other customer service associates with administrative duties. You willcommunicate with other departments such as Technical Support, Logistics,Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customerissues. You will support ordering processing including order entry, expeditingorders, change orders, returns, monitoring order status and resolvingdiscrepancies.
KeyResponsibilities Processing ReturnsCustomer InvoicingPrepare Forecast ReportsAdministrative SupportOrder ProcessingYOUMUST HAVE High School Diploma, or equivalent. Some experience in the field.
English proficient.
WEVALUE An attention to detailA bias for actionAn ability to work in a teamA commitment to discovering ways to improve serviceAn ability to work with limited direction#LI-Hybrid
Additional Information


JOB ID:

req445441Category:
Customer Experience

Relocation Tier:
Not Applicable

Security Clearance:
Aviation Authority (FAA for US): Band: 02
Referral Bonus: 3000

Requisition Type:

Standard RequisitionUS Citizenship: FLSA Statement:

FLSA CODE:
Nonexempt
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