Avp Rtb Application Support - Ciudad de México - Barclays

Barclays

Empresa verificada

Ciudad de México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Key Accountabilities

Provide reports of progress of the local IT team to local RTB Lead

Adhere to IT Controls and procedures.

Interact with other local and global IT and business teams.

Preparation and execution of Resilience tests

Maintain adequate documentation in relationship to support and knowledge base

Stakeholder Management and Leadership

Report progress on active incidents

Prepare reports of incidents to identify patterns and reduce re-occurrence

Prepare and analyse metrics according to incidents category and urgency

Coordinate incident resolution and provide appropriate update to stakeholder and management

Represent RTB on other RTB forums and with Mexico management

Work with RTB lead to adequate support standards

Decision-making and Problem Solving

Participate actively in the prioritization of ongoing issues

Work with CTB team on assessing solutions

Work with other RTB teams to enable synergies across the firm

Follow up on Problem Records according to Problem Management standard

Key Accountabilities

Provide reports of progress of the local IT team to local RTB Lead

Adhere to IT Controls and procedures.

Interact with other local and global IT and business teams.

Preparation and execution of Resilience tests

Maintain adequate documentation in relationship to support and knowledge base

Stakeholder Management and Leadership

Report progress on active incidents

Prepare reports of incidents to identify patterns and reduce re-occurrence

Prepare and analyse metrics according to incidents category and urgency

Coordinate incident resolution and provide appropriate update to stakeholder and management

Represent RTB on other RTB forums and with Mexico management

Work with RTB lead to adequate support standards

Decision-making and Problem Solving

Participate actively in the prioritization of ongoing issues

Work with CTB team on assessing solutions

Work with other RTB teams to enable synergies across the firm

Follow up on Problem Records according to Problem Management standard