Collaboration Services Analyst - Ciudad de México - Nissan

Nissan

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Job Functions

Responsibilities:

User Support

Meet with users on ad hoc and scheduled basis
Help users solve business problems with productivity tools and show them how to resolve issues using them.

Americas M365 Resource Center (SharePoint Online)

Overall site management, including planning needed updates
Create support resource documentation, articles, and videos for SharePoint Online, Teams, M365 resources, Zoom, Box, etc.
Coordinate efforts to have resources translated to multiple languages and create Chatbot references.
Creation and manipulation of graphics where needed

License Administration of SAS tools such as:

Box Administrator and License Manager
Microsoft 365

WIN (Intranet Portal - Custom SP2013)

Management of regional pages and associated Permission groups (Region wide)
Global WIN Search analysis and coordinate search updates with Global IS

Misc. Site Administration

AWS site administration as needed
Administration of SP2013 and SP Online sites owned by the team.

Project Management

Acting PM/BA where needed within the team's various projects
Document requirements and user documentation

Minimum Qualifications
The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.

Job Knowledge and Skill:

-
Advanced English:

Exceptional organizational skills including the ability to effectively organize and manage multiple initiatives simultaneously and the ability to selfprioritize where needed
A strong understanding of business goals and standards for customer service
SharePoint Online configuration and site administration
Proficient with user productivity tools used at Nissan. E.g., M365 Suite, Teams, Zoom, Box
Basic Project Management and Business Analyst skills
Outstanding communications skills, both written and verbal, with users that are both technical and nontechnical in a culturally diverse environment, including leadership
Able to coach and teach users about Nissan's set of user productivity tools

Experience:

5 years of experience in SharePoint administration and site development
Preferred Computer Languages: o HTML o CSS o JSON o MS Power FX (Power Apps)

Education

Bachelor's degree or equivalent

Computer Skills:

Box
Microsoft Office (Word, Excel, PowerPoint)
Microsoft SharePoint
Microsoft Teams
Power Automate
Power Apps o Power BI
Zoom

Only resumes submitted in English will be reviewed.

Nissan (NMEX, NRFS, NRFM y ANZEN) realiza contrataciones con base al cumplimiento del perfil de puesto en la vacante, sin distinción, ni discriminación por género, identidad y/o expresión de género, orientación sexual, raza, color, idioma, religión, opinión política o de cualquier otra índole, origen nacional o social, posición económica, nacimiento o cualquier otra condición.

Nissan (NMEX, NRFS, NRFM and ANZEN) hires based on the fulfillment of the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.
Mexico City Mexico