Logistics Analyst - Apodaca - Expeditors

Expeditors Apodaca

hace 4 días

Descripción

Job Description

The Global Network Management Center (NMC) is a diverse team of professionals that support the global network through data analytics, process management, and program management to service customers with actionable intelligence, information, and data.

The NMC collaborates with GEO (Operations), Account Management, Product Leaders, and Sponsors to deliver on our commitment to our customers.

In traditional project management, the NMC focuses on 'monitor and control' using data, dashboards, and exception management techniques to establish, maintain, and achieve company and customer-specific KPIs.

Effective communication, data competency, and exception management form the foundation of customer service for logistics coordinators in the NMC. Communication that is timely, clear, and professional is critical to the service offerings supported by the GNMC. Data competency and the ability to evaluate data for its quality and completeness are essential to ensuring that you and your team are equipped to perform essential duties for the customer or for our network.

Exception management occurs when a coordinator combines data competency and communication to resolve in-transit exceptions before the customer is affected.

Main Responsibilities

Customer Communication: Provide professional and timely responses to customer and network inquiries.
Data Competency: Ensure complete, accurate, and timely data for all shipments, including managing EDI transmissions and internal/external reporting integrity.
Exception Management: Use reporting, dashboards, and other tools to manage in-transit exceptions and provide network visibility to performance and process exceptions.

Requirements

Fluency in English and Spanish
Bachelor's degree in Business, Supply Chain/Logistics, Data Science, Finance, Economics, or related field
One year of work experience in logistics, freight forwarding, or related field
Qualifications in supply chain management or logistics
IATA/FIATA certification
Brokers License

We offer excellent benefits, including medical insurance, life insurance, basic needs vouchers, employee stock purchase plan, paid overtime, training and personnel development program, and Aguinaldo above the legal requirement.

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