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  • Dental Patient Coordinator - Tijuana - Medical Departures Inc.

    Medical Departures Inc.
    Medical Departures Inc. Tijuana

    hace 3 semanas

    Default job background
    Descripción

    About the Role

    We are seeking a highly skilled and experienced Sales Representative to join our team. As a key member of our Inside Sales team, you will play a crucial role in coordinating appointment bookings between medical providers and patients in English.

    Responsibilities include:

    • Recommending promotions that can help patients save money on their medical treatment.
    • FOLLOWING A SUGGESTED SCRIPT PROVIDED TO ALL INSIDE SALES REPRESENTATIVES.
    • Daily tracking and monitoring of Sales funnel, conversions, and projections.
    • Proactively identifying systemic issues that need to be resolved to prevent future customer concerns.
    • Responding swiftly and courteously to customer inquiries or complaints.
    • Upgrading patients by recommending or cross-selling higher-value medical treatments.
    • Adjusting sales presentation based on success/fail averages.
    • Coordinating with other departments (Sales managers, Marketing department).
    • Recording details of inquiries, comments, and complaints.
    • Actively listening to patients' needs and recommending the right clinic and or promotion to help patients save money and achieve their medical or dental goals.
    • Attending weekly 1-on-1s, team meetings, and training and coaching sessions as required.

    Requirements

    To be successful in this role, you must have:

    • 3 - 5+ years of Sales experience in English.
    • 3 - 5 years experience in a Medical environment (Hospital/Clinic or recognized healthcare establishment).
    • Fluent in English (verbal and written).
    • A high level of technical savvy & ability to learn new programs/systems.
    • Excellent phone skills.
    • Travel savvy; must have international travel experience.
    • Experience tracking and maintaining a sales funnel & use of CRM/CMS systems.
    • Impeccable written communication skills with a 40+ WPM typing ability.
    • Ability to work responsibly, and productively from a remote home-office environment and good time management.
    • Experience working with clientele of diverse ages backgrounds, experience with elderly clients is a plus.
    • Weekend availability is a must, according to the shift schedule (5 days on, 2 days off).
    • +50 hours weekly charge.
    • Excellent overall communication skills and Powerful collaboration skills.
    • A proven track record of successful sales experience is preferred.
    • Technical familiarity & knowledge of medical procedures & terminology (must have).

    Equipment Requirements

    You will need:

    • A High-speed internet connection.
    • A Reliable computer with webcam and microphone interface.

    Pay

    The salary for this role is $177,000 per year, or $14,750.00 - $22,125.00 per month.


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