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    Bilingual Customer Service Rep - Tijuana, México - Naps

    Naps
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    Descripción

    **Vacante para la empresa NAPS en Hacienda Del Cerro Colorado -Tijuana, Baja California**: Everyone loves t-shirts, and we're in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team

    **Responsibilities**:

    Help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
    - Create competitive, custom quotes for customer order requests.
    - Act as point of contact between our customers and the company's individual departments, ensuring customer satisfaction and timely delivery.
    - Complete time sensitive customer follow-ups to ensure fulfillment of potential sales and customer service needs.

    To thrive in this role, you'll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit. If this sounds like you, we'd love to chat. Be sure to tell us about your favorite t-shirt when you apply

    **Job Requirements**:

    True Computer Proficiency - you're a rockstar using a computer and navigating between systems
    - Bilingual - English with 80-90%+ Proficiency.
    - High attention to detail, organization, and multi tasking skills.
    - Ability to problem solve and think outside the box.
    - Associates Degree or higher.
    - Previous experience with custom manufacturing is preferred, but not required.
    - Knowledge of Salesforce or CRM experience a plus.
    - Inside sales experience a plus.

    **This is a full-time on-site job located in Hacienda del Colorado, 22220 Tijuana, B.C. (Near Chevron Stadium home of Toros de Tijuana)**

    **Nível de educación deseada**:
    Superior - trunco

    **Nível de experiência deseada**:
    Nível Medio

    **Función departamental**:
    Atención al cliente

    **Industria**:
    Textiles

    **Habilidades**:

    customer service
    - data base
    - 40 wpm
    - bilingual


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