Bilingual Customer Service Rep - Tijuana, México - NAPS

NAPS

Empresa verificada

Tijuana, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Vacante para la empresa NAPS en Hacienda Del Cerro Colorado -Tijuana, Baja California: Everyone loves t-shirts, and we're in the business of bringing creative, custom t-shirts to life. We are fastest custom apparel company in the industry, and we are recruiting the best and brightest to join our fast paced, high energy team

Responsibilities:

Help both casual and tech savvy customers in navigating our website, creating and modifying custom designs, and assisting with accurate order processing.
Create competitive, custom quotes for customer order requests.
Act as point of contact between our customers and the company's individual departments, ensuring customer satisfaction and timely delivery.
Complete time sensitive customer followups to ensure fulfillment of potential sales and customer service needs.

To thrive in this role, you'll need to be a quick learner, a confident salesperson, and an empathetic customer service agent with a love for our fast and creative spirit.

If this sounds like you, we'd love to chat. Be sure to tell us about your favorite t-shirt when you apply

Job Requirements:

True Computer Proficiency you're a rockstar using a computer and navigating between systems

Bilingual

English with 8090%+ Proficiency.
High attention to detail, organization, and multi tasking skills.
Ability to problem solve and think outside the box.
Associates Degree or higher.
Previous experience with custom manufacturing is preferred, but not required.
Knowledge of Salesforce or CRM experience a plus.
Inside sales experience a plus.

This is a full-time on-site job located in Hacienda del Colorado, 22220 Tijuana, B.C. (Near Chevron Stadium home of Toros de Tijuana)

Nível de educación deseada:

Superior - trunco

Nível de experiência deseada:

Nível Medio

Función departamental:

Atención al cliente

Industria:

Textiles

Habilidades:

- customer service
- data base