Program Manager - Ciudad Juarez, México - Electro Componentes de México S.A. de C.V.
Descripción
Summary:
We are looking for an experienced leader for program management which will be the primary contact for several OEM customers.
Education:
- Bachelor ́s degree
Experience / knowledge required:
- Bilingual English & Spanish (Reading, Written and spoken)
- 5+ years' experience as project/program management and customer service focus
- APQP experience
- Ability to work in a stressful time driven environment
- Ability to effectively prepare and present information to customers, management, and work groups.
Main functions:
- Improve the customer perception based on data and results.
- Full oriented in the execution of actions committed with our customers.
- Organize all the recovery plans for escalated customers as leader with all functional areas (Operations, NPI, Quality, Supply Chain)
- Improve the customer perception based on driven results.
- Writing program funding proposals to guarantee uninterrupted delivery of services.
- Ensuring goals are met in areas including customer satisfaction, Safety, Quality, and team member performance.
- Control and be the single point of contact for multiple customers
Activities of the position:
- Create and manage longterm goals.
- Develop an evaluation method to assess program strengths and identify areas for improvement.
- Manage a team with a diverse array of talents and responsibilities.
- Produce accurate and timely reporting of program status throughout its life cycle.
- Analyze program risks.
Job Types:
Full-time, Permanent
Salary:
$1.00 - $2.00 per month
Education:
- Bachelor's (preferred)
Experience:
Program Manager: 3 years (preferred)
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