- Ensure to remain customer obsessed.
- Operative discipline monitoring key processes at daily, weekly or monthly cadence.
- Tracking of goals and tasks to guarantee the overall success of the channel.
- Diving Deep capability to determine first level root causes.
- Ability to manage and populate performance reports and dashboards for key metrics.
- 2+ years of program or project management experience
- Bachelor's Degree Completed
- English Intermediateadvanced (B2+)
- 2+ years of general experience
- 2+ years of experience in logistics or transportation
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience in MS Access and SQL
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Problemsolving and leadership skills
-
Operations Handler
hace 6 días
FedEx Express LAC Toluca, MéxicoHigh School Degree/ Equivalent. A safety conscious person with the ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. Valid Drivers License and good driving record. Experience operating ramp and warehouse equipments prefer ...
-
Operations Handler
hace 6 días
FedEx Express LAC Toluca, MéxicoHigh School Degree/ Equivalent. A safety conscious person with the ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. Valid Drivers License and good driving record. Experience operating ramp and warehouse equipments prefer ...
-
Operations Handler
hace 6 días
FedEx Express LAC Toluca, MéxicoHigh School Degree/ Equivalent. A safety conscious person with the ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. Valid Drivers License and good driving record. Experience operating ramp and warehouse equipments prefer ...
-
Operations Handler
hace 6 días
FedEx Express LAC Toluca, MéxicoHigh School Degree/ Equivalent. A safety conscious person with the ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. Valid Drivers License and good driving record. Experience operating ramp and warehouse equipments prefer ...
-
Robot - Controls Engineer
hace 1 semana
FCA Toluca, MéxicoPMS Robot Specialist will be responsible to coordinate the management of predictive, preventive and corrective maintenance, standardization of SMP, SOP, Machine Ledger and AM calendars documents of your technology. Inventory management ensuring that spare parts are available Main ...
-
PLC - Controls Engineer
hace 1 semana
FCA Toluca, MéxicoPMS Controls Specialist will be responsible to manage PLC, Drives, Communications, Building pints, and technologies to coordinate the management of predictive, preventive and corrective maintenance, standardization of SMP, SOP, Machine Ledger and AM calendars documents of your te ...
-
Mig/tig Welding Specialist
hace 1 semana
FCA Toluca, MéxicoPMS Mig welding and Sealer specialist will be responsible to coordinate the management of predictive, preventive and corrective maintenance, standardization of SMP, SOP, Machine Ledger and AM calendars documents of your technology. Inventory management ensuring that spare parts a ...
-
Key Account Manager
hace 2 días
CEO CONSULTORIA Toluca, MéxicoIn the position as KAM you will be responsible for: planning, preparing, analyzing and determining the annual and monthly sales objective by brand and distribution line, in conjunction with the S&OP area, according to demand, market growth and inventories. in the distribution cha ...
-
Pms Welding
hace 6 días
FCA Toluca, MéxicoPMS Mig welding and Sealer specialist will be responsible to coordinate the management of predictive, preventive and corrective maintenance, standardization of SMP, SOP, Machine Ledger and AM calendars documents of your technology. Inventory management ensuring that spare parts a ...
-
Purchasing Analyst
hace 2 días
Nissan Toluca, MéxicoUtilizes computer-based systems to monitor, track, and report for purchasing production parts section. Analyzes data and related processes. Assists managers and buyers by identifying parts needing action, initiates action, and tracks progress; to include cost, and sourcing docume ...
-
Operations Handler
hace 6 días
FedEx Express LAC Toluca, MéxicoHigh School Degree/ Equivalent. A safety conscious person with the ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. Valid Drivers License and good driving record. Experience operating ramp and warehouse equipments prefer ...
-
Development Engineering
hace 1 semana
HSBC Toluca, MéxicoSome careers have more impact than others. · If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. · HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries a ...
-
Operations Coordinator
hace 2 días
FedEx Express LAC Toluca, MéxicoInvolves providing administrative support for a team of professional level employees and their Manager. · **General Job Description**: · **Under general supervision perform the following activities**: · - Provide daily operational and administrative support to Sr Manager or a Man ...
-
Operations Handler-1
hace 1 semana
FedEx Express LAC Toluca, MéxicoHigh School Degree/ Equivalent. A safety conscious person with the ability to lift 70 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. Valid Drivers License and good driving record. Experience operating ramp and warehouse equipments prefer ...
-
Service Agent I
hace 14 horas
FedEx Express LAC Toluca, MéxicoPerforms a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface._x000D_ _x000D_ Assists customer by tracing packages, answering questions regarding FedEx products and services and providing over-the-cou ...
-
Pms Robots Specialist
hace 6 días
FCA Toluca, MéxicoPMS Robot Specialist will be responsible to coordinate the management of predictive, preventive and corrective maintenance, standardization of SMP, SOP, Machine Ledger and AM calendars documents of your technology. Inventory management ensuring that spare parts are available Main ...
-
Courier
hace 1 semana
FedEx Express LAC Toluca, MéxicoHigh School degree/Equivalent. Must possess appropriate license for vehicle assigned in accordance with specific country regulations. Good driving record. Neat and clean cut appearance. Good verbal and writing communication skills, human relations, and team player. Must be 21 yea ...
-
Courier
hace 5 días
FedEx Express LAC Toluca, MéxicoHigh School degree/Equivalent. Must possess appropriate license for vehicle assigned in accordance with specific country regulations. Good driving record. Neat and clean cut appearance. Good verbal and writing communication skills, human relations, and team player. Must be 21 yea ...
-
Pms Project and Spare Part Specilist
hace 14 horas
FCA Toluca, MéxicoPMS Controls Specialist will be responsible to manage PLC, Drives, Communications, Building pints, and technologies to coordinate the management of predictive, preventive and corrective maintenance, standardization of SMP, SOP, Machine Ledger and AM calendars documents of your te ...
-
Pms Controls Specialist
hace 14 horas
FCA Toluca, MéxicoPMS Controls Specialist will be responsible to manage PLC, Drives, Communications, Building pints, and technologies to coordinate the management of predictive, preventive and corrective maintenance, standardization of SMP, SOP, Machine Ledger and AM calendars documents of your te ...
Channel Ops Manager - Toluca de Lerdo, México - Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Descripción
The goal of Amazon's Global Delivery Strategy Team is to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To meet this goal, we are continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services.
In this role you will be primarily responsible for tracking key metrics and action items for programs and processes in the Last Mile Operation, such as: Payments, Losses, On Road Hours, Driver Experience, Daily Tracking and Safety/Security Investigation Track, always assuring all teams (internal and external) are aligned with standard procedures and requirements always focusing in customer experience.
Responsibilities include (but are not limited to):
Key job responsibilities
Ensure that suppliers comply with daily metrics and goals and implement continuous improvement projects that could impact directly in the customer experience of the cities covered in the eDSP program.
We are open to hiring candidates to work out of one of the following locations:Cuauhtémoc, MEX
BASIC QUALIFICATIONS
