Training and Onboarding Specialist - Guadalajara, México - Arrive Logistics

Arrive Logistics

Empresa verificada

Guadalajara, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Who We Are

Who We Want

What You'll Do:

Leads the initial weeks of training at the Arrive Guadalajara, Mexico office including classroom training for Client Success, Biz Dev, Carrier Sales, Driver Services, Cross-Border Mexico, and/or Temp hire training as needed.
Evaluates and provides trainee performance feedback through performance metrics, trainer evaluations, class survey, grade sheet for trainees and team feedback loop.
Ensures learning objectives, activities, and tests are executed with the highest level of adoption.
Manages & encourages engagement opportunities between trainees and leaders across the business during their training program.
Continuously evaluates & works with leadership to improve the training program as the company evolves.
Prepares new hires for their transition to the sales floor and works with hiring Managers to ensure a seamless handoff.
Supports facilitation on continued education content where applicable.
Continuously grows knowledge in the Client Success, Biz Dev, Carrier, Driver Services, and Cross-Border Mexico teams of Arrive by staying up to date with the market and the latest in the freight industry.
Build strong partnerships with the L&D leadership team to collaborate and continuously improve training initiatives.
Supports development of content for cross border learning needs across Arrive.
Collaborate with other members of the L&D team on various department projects/tasks.
Provides a highly engaging and inspiring environment that motivates new hires and excites them to continue their career at Arrive.
Gives context to content by highlighting examples from their personal experiences and observations from their own time working in sales.
Accurately speaks to how our business works and paints an engaging picture of the Business Development Rep, Carrier Rep, Account Executive, and other roles and responsibilities assigned.
Can identify personal characteristics and connect with the L&D specialists to provide insight into their learning and work style.
Other duties as needed or assigned.

Qualifications:

A bachelor's degree, preferred.
9+ months of sales or operations experience at a third party logistics provider and/or transportation company; Cross-Border Mexico experience a plus

Bilingual

Full professional proficiency in English and Spanish (High B2-C1)
The ability to engage and inspire an audience in a training setting.
The ability to challenge trainees & hold them accountable.
The ability to assess talent and provide feedback.
The ability to answer advanced level questions (regarding 3PL, Sales, and Arrive) as they come up during the training class.
An excellent public speaker.
Flexible & solutionsoriented. In this environment, things change quickly and the individual will need to be resilient & provide creative solutions.
A drive to continuously learn about sales and the freight brokerage industry to pass on knowledge to others.
A positive attitude and a winning spirit.

The Perks of Working With Us:

Get recognized through our employee rewards program.
Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance and more.
Leave the suit and tie at home; our dress code is casual.
Eat for free on Mondays and FridaysFood is on Arrive
Work in our new Guadalajara office located in Midtown WeWork Plaza
Park your car for free on site
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Start your morning with complimentary coffee and tea
Get paid to work with your friends through our Referral Program

Your Arrive Experience
Our award-winning company culture is designed with you in mind.

We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.