Customer Service Representative - Ciudad de México - HireRight

HireRight
HireRight
Empresa verificada
Ciudad de México

hace 2 semanas

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción

Role Purpose:


Responsibilities:


  • Field and resolve issues of low to moderate complexity; escalate more difficult issues
  • Provide great customer service to ensure every contact feels they are important.
  • Ensure adherence to Guidelines, regulations and processes where applicable while exercising judgment and reasoning abilities in order to solve problems.
  • Identify and send new sales leads (such as current client referrals) to a Business Development Manager.

Education:


  • H.S. Diploma Required
  • Associates Degree or Higher Preferred

Experience:


  • Minimum 2 years Customer Service/Retail/Service OR 2 Years in Background Screening or other regulated industry
  • Excellent written and verbal communication skills in English including proper grammar.
  • Typing at 30 WPM
  • Listening Skills
  • Strict Confidentiality Standards
  • Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments.
  • Demonstrated ability to provide a high level of quality customer service

Pay:
$16, $18,000.00 per month


Education:


  • High school or equivalent (required)

Language:


  • English (required)
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