Vendor Performance Manager - Ciudad de México - Assurant

Assurant

Empresa verificada

Ciudad de México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

About us

Somos una compañía global de soluciones para el hogar y estilo de vida que ayudan a las marcas líderes a aumentar sus ingresos, gestionar riesgos y ofrecer una gran experiência para sus clientes; estamos en más de 21 países y trabajamos con el Sector Financiero, Retail, Telefonía móvil y Automotriz; aquí en México somos un Great Place To Work.

Our work environment includes:

Growth opportunities
Wellness programs
Workfromhome days

Vendor Manager is the main and single point of contact to approve changes and solve any issue related with site operations, as well as ensuring that the vendor assimilates the strategies and key initiatives for the Call Center and proposes operational improvements through processes and digital technology.

Implement and Maintain Country Customer Service and Claims Strategy

Drives Cost Containment, Quality and Performance

35 years leading complex outsourced Call Center programs.
57+ years of progressive experience in Call Center management, alternate sourcing strategies, vendor relations and performance management.

Tipo de puesto:
Tiempo completo

Salario:
$30, $45,000.00 al mes

Horario: