Business Product Operations Manager - Juárez, Juárez, Chih. - Du Xiaoman Technology

    Du Xiaoman Technology
    Du Xiaoman Technology Juárez, Juárez, Chih.

    hace 10 horas

    Descripción

    User Lifecycle Management:
    Develop localized acquisition/activation/retention/monetization strategies (via local channels, partnerships, personalized initiatives) aligned with Mexican user habits


    • Product Operations:
    Monitor daily product performance, resolve operational issues, collect user feedback, and collaborate on feature testing/optimization with the product team


    • Data & Performance:
    Track core metrics (CAC, conversion, retention, LTV, default rate) via Excel/SQL/Tableau; analyze data to iterate strategies and report insights


    • Compliance & Risk:
    Ensure operational compliance with Mexican regulations (Condusef, Buro de Crédito, data privacy laws); Align with local sales/marketing/partners; act as a liaison between regional HQ and local teams to share market insights

    Qualifications:

    • 3+ years in fintech product operations, or a similar role, proven track with credit/BNPL products and user lifecycle management. Experience with project management tools is helpful. Proficiency in Excel , SQL, Tableau/Power BI; datadriven decisionmaking. Bachelor's degree in Business, Marketing, Finance, or related fields (master's a plus). Language: Spanish, English, preferably Chinese.
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