IT Site Management - Naucalpan, México - Ford Motor Company

Ford Motor Company

Empresa verificada

Naucalpan, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

What you'll be able to do:

Support a operation in multiple locations in multiple US cities and Latam
Provide technical support (I.T. Applications, Infrastructure, operating systems, enduserproductivity tools) to business customers throughout the facilities.
Interface with Business IT and business owners to prioritize improvement efforts.
Support Business Managed Systems / DevOps in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary
Assist team lead with managing assignments and workload.
Develop, maintain, and share, accurate support documentation

The minimum requirements we seek:

Bachelor's degree
A strong desire to learn Enterprise Technology operations and business practices is desired.
Broad business perspective is helpful. Understanding of computerbased tools, computing infrastructure and interest in processes that support Product Design & engineering is core.
A willingness to work in a highpressure environment and flexible working shift is a foundation in this space
Experience with Office automation, Windows, PC's & Printers
Strong written and verbal communication skills, English.
Knowledge on using Rally or Jira tools for Project Tracking is preferred.
Familiar with causeeffect diagnostics methodologies like FMEA, Ishikawa, etc (6Sixma in gral)
Ability to multitask; managing multiple tasks
Work efficiently and effectively with diverse, cross functional teams under stressful circumstances
Experience identifying, investigating & solving problems without supervision
Experience with Server administration; Windows or Linux
Familiar with Cisco routers and switches to include basic troubleshooting and cable installation
Ability to communicate effectively with business users and IT professionals including globally distributed teams.
The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups
Motivated and selfstarter
Ability to communicate effectively with business users and IT professionals including globally distributed teams; the ability to adjust communications appropriately for the audience; work with all levels of management and diverse work groups
Experience with Windows 10, MacOs, Ubuntu (is a plus)
24 years of experience working with customers is preferred.

Desired & Plus:

Able to create PowerApps
Power Automate
Sharepoint Sites for process automations
Qlik Sense and Alteryx proficiency is a plus. Any related BI Tool knowledge required if not Qlik Sense
Knowledge of Windows server and Windows Active Directory (Basic-Entry Level)
Maintain Services running
Revise KPI with Vendors
Manage Vendors and procure ongoing services
Support Projects deliverables