Especialista de Soporte Técnico, Trilogy (Remote) - 60,000/year USD - Ciudad de México

Cierramos la brecha entre las expectativas y la realidad actual en soporte técnico mediante agentes cyborg aumentados por IA. · ...

We are looking for a passionate Chief Architect to drive our product forward and help deliver highly valuable safe and secure software to customers. · Evaluate technical designs to ensure they fit product standards Evaluate suggest new technologies platforms for the product Defin ...

We are looking for a Full-Stack Engineer to join our team. As a Full-Stack Engineer, you will be responsible for building AI-driven products that reshape the learning experience for users worldwide. · ...

We help social benefit organizations like nonprofits, school boards and government agencies reach their greatest potential by using technology. We make these mission-driven organizations more efficient freeing up their time and resources to focus on the good they want to achieve. ...

+Job summary · Customer expectations in support are rising while the industry struggles with mounting complexity. Today's customers anticipate instant AI-driven resolutions yet most companies remain stuck in pilot phases unable to convert AI into tangible results. · + · ...

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential. · ...

+Job summary · Educational support organizations face mounting complexity while schools, students and families demand increasingly rapid responses. · +QualificationsMust be located in North or South America · Minimum of 3 years total experience in a technical customer support rol ...

Customer expectations are rising while the support industry struggles with mounting complexity. Today's customers demand AI-driven, immediate resolutions. · ...

+As a Technical Support Specialist at Alpha School, you will be responsible for providing technical support to customers and resolving complex technical issues. · +Examine intricate tickets escalated by AI platforms · Deploy human judgment in domains where AI underperforms · Enha ...

We bridge this divide through a reimagined approach: AI-enhanced “cyborg” agents working at the heart of a dynamic educational environment. · This is direct, production-level troubleshooting within a service context.You will dissect unclear, multi-party failures spanning learning ...

+Customer support is buckling under mounting complexity even as expectations continue to rise. · + · +The challenge is about to intensify. · Industry forecasts suggest that by 2029, agentic systems will autonomously handle the majority of routine issues, · ...

We address the challenge of supporting schools through AI-enhanced cyborg agents positioned at the core of a live educational ecosystem. · This role will influence how the system evolves by investigating complex tickets escalated by AI systems, applying human judgment to areas wh ...

The position involves providing exceptional customer support by combining technical human judgment and AI capabilities to resolve complex issues that AI cannot fully address. · ...

The support industry faces mounting complexity even as customer expectations continue to rise. Todays customers anticipate AI-driven, immediate solutions, yet most companies remain stuck in pilot phases, unable to convert AI initiatives into tangible results. · The challenge is a ...

We are looking for an Application Support Engineer to join our team. As an Application Support Engineer, you will be responsible for investigating sophisticated tickets escalated from AI systems, deploying human expertise in areas where AI capabilities remain limited, and enhanci ...

We help social benefit organizations—such as nonprofits, school boards, and government agencies—reach their full potential through technology. · Every day, · over · 150, · 000 people use our ERP and product platforms to work more efficiently, · Freed up time · To focus on the goo ...

This is the 2-Hour Learning framework that drives Alpha Anywhere—and you will be the strategist who maintains and evolves this system.Operating from anywhere with reliable internet access, you will convert vast streams of AI-generated performance metrics into precise, well-timed ...

We are looking for a Curriculum Specialist to join our team. · Proven experience in data science or a comparable function, education, EdTech, or a student-facing role combining analytical rigor with interpersonal skill. · Competence in Google Sheets data manipulation (lookups, pi ...

Imagine a learning environment where students complete a full academic day in two intensive hours, then spend their afternoons launching podcasts, creating murals, or mastering gymnastics. · ...

This position merges advanced diagnostic work, human analytical thinking, and AI coordination to accelerate resolutions now while building cumulative intelligence over time. · ...

This is the 2-Hour Learning model driving Alpha Anywhere—and you are the architect who sustains it while engineering its next evolution. · ...