Account Manager - Monterrey, México - Kone

Kone

Empresa verificada

Monterrey, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Customer relationship management

Accountable for managing strategic and/or Core 1 customers assigned to him/her
Accountable for accuracy of customer data and hierarchies.
Accountable for customer plans, their approval and followup with the unit management
Accountable for building and coordinating relationships on many levels between customers organization and KONE as well as other stakeholders.
Responsible of evaluating any commercial or operational risks or customer complaints related to the account and raising them with the Management team

Sell

Responsible for creating and managing opportunities in his/her customer base with the account teams
Responsible for sharing customer knowledge and contacts to support other account team members to win the orders
Creates value propositions with clearly described benefits of KONE solutions for customer's needs
Accountable for national or frame agreements and managing the customer's contract portfolio
Responsible for developing the profitability of the customers' business with KONE according to the account plan

Leadership / People management

Determines the responsible KONE organization for the account together with the area's sales manager
Accountable for driving commitment to the shared objectives among the sales managers, sales persons, supervisors and other KONE team members
Keeps the local sales persons and project managers up to date of the agreed practices, coordinates, monitors and reports the daily activities.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where coworkers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._