Sales Leadership Specialist - Santiago de Querétaro - beBeeCustomer

    beBeeCustomer
    beBeeCustomer Santiago de Querétaro

    hace 1 semana

    Educación / Formación

    Título del trabajo: Site Technical Sales Support Lead

    Descripción

    Job Description

    The role necessitates strong interpersonal skills to sustain effective relationships with key customers and regular interaction with sales staff.

    • Supervise a small-medium sized team of technical Sales Support Representatives, providing guidance and oversight as required.

    1. Maintain open lines of communication between the sales team and key customers, ensuring seamless collaboration and mutual understanding.
      Key Performance Indicators (KPIs) include response time, resolution rate, customer satisfaction scores etc.,
    2. Develop and implement strategies to improve sales performance,
      including analysis of data trends & employee productivity measurement KPIs like 'first call resolution' or 'net promoter score'


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Santiago de Querétaro