Lead Cust Exp Specialist - México - Honeywell

Honeywell

Empresa verificada

México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Join a team recognized for leadership, innovation and diversity:
Help Honeywell to be the customer's top choice by delivering excellent customer care.
Build up your business acumen while learning to address customer needs.
Be part of the team that is solving complex problems for the customer and unique custom product.

Key Responsibilities:

Customer management
Reporting
Credits/Debits/Returns
Administrative Support
Support the team with their daily activities
Solve complex Cases
Process Orders
General inquiries
Change customer's orders
Communication with different departments to meet customer's expecations

YOU MUST HAVE:

Business Bachelor's Degree / Equivalent or 2+ years in Customer Service or related fields
Advance English and French languages is a MUST
Advanced SAP knowledge
Advance Excel Skills

WE VALUE:

Variant Config SAP experience
Strong Excel Skills
Ability to Learn Quickly
Proactiveness
Commitment
Adaptability
Ability to work in a team
Critical/Analytical thinking

Additional Information:

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JOB ID:HRD184621

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Category:Customer Experience

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Location:Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico