Contract Support Specialist - Ciudad de México - Rockwell Automation
Descripción
Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special.Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.
Job Description:
As a Contract Support Specialist you will:
- Directly support annual bookings of more than US$51M through efficient quote to PO operational workflows
- Execute processes in compliance with established SOPs and guidelines.
- Normally follows foundational procedures using tools on lessroutine work, requires instructions only on new assignments
- Coordinate order processing issuetoresolution processes to quickly address customer escalations and increase customer satisfaction
- Contribute to Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as & when required.
- Where applicable, ensure the quality and efficiency of GEC services
- Maintain global and regional standards and processes
- Receives assignments in the form of objectives with goals and the process by which to meet goals.
- Maintains the confidentiality of sensitive and proprietary technical, financial, and commercial information.
- High School Diploma
- 2 years' service operations or customer service role in automation industry
- Prior experience & Knowledge of SAP CRM
- Strong problemsolving and analytical skills
- Detailoriented
LI-remote
Más ofertas de trabajo de Rockwell Automation
-
Assembler Level 1p
Monterrey, México - hace 1 semana
-
Cybersecurity Services Sales Executive
Ciudad de México - hace 5 días
-
Assembler Level 1
Monterrey, México - hace 1 semana
-
Production Planning Leader
Monterrey, México - hace 3 días
-
Production Supervisor
Monterrey, México - hace 1 semana
-
Facilities and Services Administrator
Tlahuac, México - hace 1 semana