Bilingual Loss Prevention Representative - Naucalpan, México - AT&T Mexico

AT&T Mexico

Empresa verificada

Naucalpan, México

hace 3 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

At AT&T we ́re redefining the future of connectivity.

At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter.

As a Bilingual Loss Prevention Representative, you will:

Play a critical role in getting customers connected to new services and protecting revenue losses. Partnering with our sales teams -and occasionally with the end user directly
You'll review customer credit files and existing account activity to make approval decisions for new service activations.
We'll rely on your analysis to spot trends and make sound business decisions that protect the company and our customers from revenue losses associated with fraud and nonpayment.

What you will bring:

Native / Bilingual Proficiency

- highly fluent (native) in English comprehension, speaking and writing

High school education (some college is a bonus).
2 years of related experience customer service, billing, collections, loss prevention.
Experience using a Windowsbased PC.

You will need to be available to work from our office in Toreo, Naucalpan for a 40-hour shift during our hours of operation - Monday to Saturday, 9:30am-8:30pm

In exchange, we offer: