Implementation Specialist, U4b - Ciudad de México - Uber

Uber
Uber
Empresa verificada
Ciudad de México

hace 2 semanas

Rodrigo Fernández

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee
Descripción
In Uber for Business, we're simplifying the way businesses move.

Our sales team builds strong relationships with our clients, and helps them build successful travel programs to improve the experiences of their employees and guests.

Help us bring modern ground transportation management to businesses around the globe.


About the Role:


As an Implementation Specialist within Uber for Business, you will be responsible for managing large and LATAM wide initiatives to increase the adoption, and product penetration in our main markets with Top Clients.


You will entirely lead the executing of post-sales and adoption programs, you will also be responsible for retaining and driving revenue within top clients through adoption and cross-selling strategies.

Our product expertise will make you uniquely qualified to share the best practices and recommendations with internal teams, with the goal of providing an extraordinary customer experience and growing revenue through account penetration and adoption


What You'll Do:


  • Work with Uber for Business customers and internal teams to understand the needs and goals of our Enterprise Accounts.
  • Enhance employee adoption and usage through a multifaceted approach
  • Deeply understand our U4B's products and solutions, and navigate internally to gather knowledge for customers' enablement and growth
  • Define objectives and align with customers on employee adoption goals
  • Set and handle timelines, run inperson and video demonstrations and trainings about how to navigate the U4B experience and execute initiatives to increase adoption and utilization of our products suite
  • Ability to speak and deal with pipelines and prioritization; demonstrate project methodology and strategy, in collaboration with broader teams
  • Use basic data to provide our clients and internal teams insights about our accounts
  • Develop account plans by identifying and prioritizing a set of different tasks
  • Develop strategies by identifying and prioritizing the most meaningful tasks that contribute to return on investment and retention goals

Basic Qualifications:


  • Professional Proficiency in Portuguese, English and Spanish
  • The drive to contribute to a positive team environment and collaborate by sharing best practices and strategies
  • Outstanding communication skills, both written and verbal
  • Great passion for strengthening customer relationships
  • Outstanding organizational skills and the ability to balance attention to detail with swift execution we need to do things quickly, and we need to do them seamlessly
  • Salesforce experience is a plus
  • Speed, resourcefulness, and a gogetter attitude. Be agile and thrive when operating in new spaces. You pick up things fast and run with them
  • At least 1 year of proven track record in a customerfacing roles
At Uber, we reimagine the way the world moves for the better.

The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on.

We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.


We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity.

Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.

For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.

Please speak with your recruiter to better understand in-office expectations for this role.
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