Bilingual Retail Claims and Deductions Analyst - Tlahuac, México - iQor

iQor

Empresa verificada

Tlahuac, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

IQor México is growing

We are a globally recognized company in constant growth dedicated to providing portfolio recovery and accounts receivable services for administrative processes of technology services to large clients around the world.

Join our team as a BILINGUAL RETAIL CLAIMS AND DEDUCTIONS ANALYST

Features:

You will be primarily responsible for recording, analyzing, and collaborating with internal and external stakeholders to resolve customer complaints and deductions, including those related to returns and rejections. Additionally, your functions will help ensure that your age is within the response time defined by the market for resolution and collection

Requirements:

2 years of experience in managing chain deductions
Solid knowledge of retail accounts
Experience in monitoring collections, disputes, differences and clarifications
Proactive in direct communication with clients, as well as with managers
Reliable administration of assigned accounts
SAP management
Advanced English (Essential, the interview is conducted in English and reports directly to the USA)

Salary Offer:

Gross base salary $20,000.00 before taxes
Monthly productivity bonus $2,000.00
Work day Monday to Friday 08:00 a.m. to 06:30 p.m.
Insurance of major medical expenses

Life insurance

Monthly food vouchers $800.00
Home Office opportunity starting in the 3rd month.

Area to work:
Col. Roma (Metro Sevilla - Chapultepec)

About iQor:

iQor is a managed services provider of customer engagement and technology-enabled BPO solutions.

With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.

Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.