- Reviewing and correcting data of incorrectly processed transactions;
- Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.
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Teleria Specialist
hace 4 días
Ria Santiago, MéxicoRia's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. · We are looking for an enthusiastic Customer Services Representative to join our fri ...
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Teleria Specialist
hace 9 horas
Ria Santiago, MéxicoWe are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. · Your main responsibi ...
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Teleria Specialist
hace 1 día
Ria Santiago, MéxicoThe Contac Center Operator is a representative responsible for taking orders for money transfers, bill payments, and answering customer inquiries related to general information about products, locations, exchange rates, and prices over the phone. They are responsible for satisfyi ...
Teleria Specialist - Santiago, México - Ria
Descripción
We are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters.
In this role, you will provide information to our customers about their transactions and resolve general queries they may have.
Your main responsibilities will include but will not be limited to:We will also look for:
Good knowledge of MS Office and Internet Explorer;At least one year ́s work experience in customer services or a call center position;An additional language; its not necessary but will be appreciateStrong customer orientation skills;Excellent communications skills (both oral and written);Attention to detail;Good teamworking approach; andAbility to work flexible schedules.
As a leading money transfer company, Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.
Our job is to deliver our customers' hard-earned money straight into the hands of those who need it most. By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably. We contribute to helping communities, families, and individuals get ahead.We are people serving people and we never, ever forget that.