Analista de Soporte Técnico, Trilogy (Remote) - 60,000/year USD

We are looking for a Full-Stack Engineer to join our team. As a Full-Stack Engineer, you will be responsible for building AI-driven products that reshape the learning experience for users worldwide. · ...

We help social benefit organizations like nonprofits, school boards and government agencies reach their greatest potential by using technology. We make these mission-driven organizations more efficient freeing up their time and resources to focus on the good they want to achieve. ...

Are you a high-performing .NET technical guru with a passion for building best-in-class industry-focused products? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? · We are looking for a passionate Chief Architect ...

Cutting-edge customer support for software businesses on Trilogy Business Platform. · Combine human technical expertise with AI capabilities to provide superior customer support. · ...

+The support sector faces mounting complexity as customer demands continue to rise.Today's customers anticipate instant, AI-driven responses, yet most companies remain stuck in pilot phases, unable to convert AI initiatives into tangible results. · The challenge is about to inten ...

+Job summary · Educational support organizations face mounting complexity while schools, students and families demand increasingly rapid responses. · +QualificationsMust be located in North or South America · Minimum of 3 years total experience in a technical customer support rol ...

Customer support is buckling under mounting complexity even as expectations continue to rise. · The challenge is about to intensify. Industry forecasts suggest that by 2029, agentic systems will autonomously handle the majority of routine issues, · Diagnose escalated, high-comple ...

+Job summary · As a Technical Support Engineer at Trilogy you will combine human technical expertise with AI capabilities to provide superior customer support. Investigate complex escalations that AI systems cannot fully address. · Apply specialized human judgment to bridge capab ...

+Customer support is buckling under mounting complexity even as expectations continue to rise. · + · +The challenge is about to intensify. · Industry forecasts suggest that by 2029, agentic systems will autonomously handle the majority of routine issues, · ...

The support sector faces mounting complexity as customer demands continue to rise. · Today's customers anticipate instant, AI-driven responses, · yet most companies remain stuck in pilot phases, · unable to convert AI initiatives into tangible results. · ...

This position centers on hands-on problem resolution at production scale. You will investigate ambiguous failures spanning networks, databases, cloud infrastructure and enterprise applications; harness AI to generate hypotheses validate theories and accelerate diagnosis capture t ...

+Job summary · Customer expectations are rising sharply while the support industry grapples with mounting complexity. · +Must be located in North or South America · Minimum of 3 total years of experience in a technical customer support role · +Combine technical human judgment and ...

We're building AI-enhanced cyborg specialists: professionals who combine advanced technical diagnostics with product knowledge and agentic AI capabilities. · This represents a rare chance to develop AI proficiency without processing routine tickets daily.If you enjoy unconvention ...

The support sector faces mounting complexity even as customer demands escalate. By 2029, agentic systems are expected to autonomously handle the majority of routine issues, creating a critical divide between what customers expect and what organizations currently deliver. · We're ...

+You thrive when faced with difficult challenges. The unusual outliers. · The support cases where documentation fails, metrics contradict each other, and colleagues have no answers. · +Combine technical human judgment and AI functionality to provide outstanding customer support, ...

We address the challenge of educational support systems collapsing under mounting complexity through a fundamentally new approach: AI-enhanced 'cyborg' operators functioning at the heart of a living educational infrastructure. · In this position, you will determine how the system ...

The position involves providing exceptional customer support by combining technical human judgment and AI capabilities to resolve complex issues that AI cannot fully address. · ...

The support sector faces mounting complexity as customer demands continue to rise.The challenge is about to intensify. · Our approach bridges this divide through a distinct framework: AI-enhanced cybernetic agents who combine sophisticated troubleshooting expertise with product k ...

We are seeking an Application Support Engineer to join our team. In this role, you will train, refine, and mentor AI-enhanced "cyborg" agents who combine sophisticated troubleshooting expertise with product knowledge and agentic AI capabilities. · ...

We are looking for a skilled Application Support Engineer to join our team. As an Application Support Engineer, you will be responsible for resolving complex customer issues through the use of AI-enhanced tools and human judgment. · The ideal candidate will have a strong backgrou ...

This is the intersection of expert troubleshooting, human judgment, and AI coordination—delivering rapid resolutions now while building cumulative intelligence for the future. · ...