Customer Service Representative - Mexicali, México - Uline
Descripción
Customer Service Representative
From $30,900 pesos per month to $34,400 pesos per month
Mexicali Branch
Carr. Mexicali - Aeropuerto KM 17, Int Blvd Nicaragua #800
Complejo Tecnológico Nicoya
Mexicali, B.C. Mexico 21607
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
Hours:
Monday - Friday, 11:30 AM to 9 PM.
Better together than apart. This position is on-site, and we are looking for good people who share our passion.
Position Responsibilities
- Guide and process customer orders and inquiries in a fastpaced environment using worldclass technology.
- Solve customer problems and find best possible solutions.
- Help customers navigate Uline's website and place orders online.
- Provide knowledgeable answers to questions about products, pricing and availability.
- Respond to shipping inquiries and answer order status questions.
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Minimum Requirements
- High school diploma or equivalent with 2+ years of relevant experience. Bachelor's degree
preferred.
Bilingual (English / Spanish) - 100% in both verbal and written forms.
- Desire to provide the best possible experience for our customers.
- Thrive in a fastpaced environment.
Benefits
- Complete insurance coverage that includes medical, dental, vision and more.
- Savings fund with employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
EEO/AA Employer/Vet/Disabled
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LI-GL1
(#IN-MXCCS)
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