Manager, Client Experience Technical - Mérida
hace 1 mes

Job summary
We are looking for a Client Experience Manager to join our team. As a key member of our Client Success team, you will be responsible for maintaining and nurturing Boldr's Client relationships. You will act as a business owner taking full accountability for the success of your Clients and teams. This role requires strong analytical and critical thinking skills, with an eye for even the most minute details.You will be responsible for day-to-day Client communication, performance reporting, training, and escalation management. Having an eye for details will be important as you'll be maintaining all Client Success tools and procedures.
- Develop Processes, maintain authentic relationship with all Clients.
- Act as strategic advisor by managing key points of contact.
Descripción del trabajo
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