- Provide expert-level technical support via phone, email, and remote access tools for diverse network-related issues.
- Collaborate with cross-functional teams to ensure timely and effective resolution of customer complaints.
Network Support Engineer II — Hybrid/Remote - Guerrero - F5 Networks, Inc.
Descripción
Network Support Engineer II
A global technology firm seeks a skilled Network Support Engineer to provide high-quality remote technical assistance.
About the Role:
The ideal candidate will have a bachelor's degree in Computer Science or related field and over 5 years of relevant experience. Excellent communication skills in English are essential for success in this role.
This position requires flexibility for scheduled shifts including weekends. A strong understanding of networking protocols, hardware, and software is required as well as the ability to troubleshoot complex issues under pressure.
This position requires flexibility for scheduled shifts including weekends. A strong understanding of networking protocols, hardware, and software is required as well as the ability to troubleshoot complex issues under pressure.