Bilingual Customer Service Representative Home - Valladolid, México - Cs Enterprises At Connectnet

Descripción

Vacante para la empresa CS Enterprises at ConnectNet en Valladolid, Yucatán:
Bilingual Customer Service Agent (Home Office)

No Prior Experience RequiredJob Summary:
As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional experience


_Key Responsibilities:

_- Customer Service: Respond to customer queries and requests

• Bilingual Communication:

Communicate fluently in both English and Spanish, translating when necessary

• Problem Solving:

Identify and resolve customer issues effectively

• Data Recording:

Maintain accurate records of customer interactions

• Customer Education:

Provide information about products/services

• Internal Collaboration:

Work with other departments to address customer issues


_Requirements:

_- Bilingual Fluency- Communication Skills: Excellent interpersonal communication and empathy

• Problem Solving:

Ability to find solutions

• Flexibility:

Availability for rotating schedules and weekends


_Compensation:

_

• Attractive and Competitive Salary
• Statutory and Superior Benefits
• Savings Fund
• Performance Bonuses
• Home Office (Remote Job) 100% Paid Training_
• If you are a student, we respect your school schedules.

Both part-time and full-time positions are available.


_
Nível de educación deseada:

Media Superior
Nível de experiência deseada:
Nível Inicial
Función departamental:Atención al cliente
Industria:Call Centers / Telemarketing
Habilidades:

• inglés
• fluent english
• english
• customer service
• b2 english