Consulting Business Operations Analyst - Zapopan, México - Oracle

    Oracle
    Oracle Zapopan, México

    hace 2 semanas

    Oracle background
    Regular Employee
    Descripción

    The Consulting Business Operations Analyst serves a key role in the sales cycle – partnering with sales, sales operations, finance, and other back-office teams to structure, create, review, and approve deals/contracts and expenses. This role is also responsible for the end-to-end process of engaging and managing subcontractors. Subcontractor is a type of contractor who works in delivering products and services on behalf of Oracle NetSuite. This role offers a wide exposure to all aspects and areas of the growing cloud business – great opportunity for candidates of varying levels of experience

    JOB RESPONSIBILITIES:

  • Execute project desk functions including, but not limited to contract research, deal structuring, business approvals, order requests for varying levels of deal size and complexity
  • Support Sales team with questions on deals, sales policies, and guidelines pricing/discounting
  • Manage assigned queues' deal & request flow in alignment with priorities communicated by direct leadership
  • Ensure compliance with published sales and business approval policies. Be a sales advocate & partner to internal organizations to understand complex sales issues
  • Strive to meet or exceed published service level agreements
  • Perform review and approve Billable and non-billable expenses
  • Perform various reporting and accrual related to Job orders, oracle expense and subcontractor process
  • Review time entry processes for applicable regions.
  • Liaise Customer to support engagement of sub-contractors via established processes, either net new or renewal.
  • Regular review of sub-contractor Statements of Work and Work Orders to identify any issues that need attention to ensure continuity of work- shared with RMO
  • Coordination with the Resource Portfolio Manager(s) to communicate about new subcontractors that need onboarding support
  • Liaise between Sales teams, Sales & Professional Services Management, Finance, and Legal
  • Collaborate and build proactive, positive relationships with peers and manager to ensure consistency within processes, determine best practices, and work efficiently.
  • Create and Manage purchase requisitions.
  • Perform invoice reconciliation and ensure that Supplier (Partners) are paid properly and timely.
  • Ability to identify process improvements
  • Ability to work in fast-paced environment