Customer Service Sports Streaming App - Monterrey, México - Human Quality

Human Quality

Empresa verificada

Monterrey, México

hace 2 semanas

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Descripción empresa:

Somos una empresa 100% mexicana con más de 25 años de experiência en conectar el talento con las empresas.

Misión del cargo:

Delivering the best customer support for Sports Streaming App.

Funciones del cargo:

CUSTOMER SERVICE AGENT
Delivering customer support by troubleshooting all inquiries regarding streaming productos (SPORTS) over the phone and online.

Requirements:

High School Diploma or GED
Advanced English skills B1-B
Customer Service experience
Tech skills related to streaming platforms
Basic PC skills (Microsoft Office)
Availability to work on weekend.
Availability to work on rotative shift basis.
Currently living in Nuevo Leon.

Benefits:

- $14,500 base salary before taxes

Performance Bonus up to $3,000
Above Law benefits
Food coupons
2 days off
Fully paid training
Direct hiring since day
Growth opportunities

Operations schedule:

Monday to Sunday 7 AM to 10 PM (8 working hours)

Training schedule:

Tuesday to Sunday 11 AM to 8 PM (6 weeks)

**Home Office depends on performance during training and Pogram's authorization.

Call Center located in Col. Los Doctores, Mty, N.L.

Requisitos:

Customer Service/Tech Support experience
High School Diploma or GED (might be unfinished)
Advanced English Skills (B1-B2)

Condiciones Oferta:

Sueldo neto mensual: 14500

Descripción Proceso de Selección:

El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiência de postulación.

Para postular solo necesitas: