contact centre service delivery manager - Cancún, Q.R. - beBeeSkillful

    beBeeSkillful
    beBeeSkillful Cancún, Q.R.

    hace 2 días

    Título del trabajo: Global Contact Center Executive

    Descripción

    Global Contact Center Executive Job Description

    We are seeking an accomplished Global Contact Center Executive to deliver exceptional support services to our clients and suppliers. As a key member of the team, you will play a pivotal role in achieving our primary objective: delivering unique holidays to customers.



    Main Responsibilities:
    • Capture accurate and legible documentation on all call activity in the Back Office system as required;
    • Rapidly respond to online/email requests for information with precision;
    • Monitor bookings for processing of reservations, special requests, amendments, cancellations;
    • Maintain consistently high departmental standards for quality throughout your tenure.

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