Associate, IT Helpdesk L3 - Ciudad de México, CDMX
hace 1 mes
Job summary
This role acts as an IT Business Partner, combining technical expertise with business acumen to proactively identify needs, recommend solutions, and resolve issues efficiently. By bridging IT and business teams- Act as the primary IT point of contact for Mexico-based users
- Troubleshoot hardware/software/networks accessing points / switches / cabling
- Manage employee onboarding and offboarding provisioning system access within 24 hours
Descripción del trabajo
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