Banking Channels - Tlahuac, México - HSBC

HSBC

Empresa verificada

Tlahuac, México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Banking Channels - Subdirector:

Objective:

Development and delivery of selected aspects of the GLCM

Digital Strategy:
e.g.

Management and delivery of Channel based initiative.
Responsible for monetizing GPS Digital product suite through strategic actions and tactical initiatives (e.g. Pricing policy including creating preferential pricing policy, developing valued proposition, Comms, etc.)
Responsible for overall business continuity of channels (e.g. customer analytics/reporting, financial reporting, data requests, product pricing approvals, billing maintenance, invoice collection, compliance and BCC updates, complaints, etc.)

Activities:

The jobholder has responsibility for developing and delivering GLCM Digital solutions for clients
Products and Programmes are expected to deliver services on time on scope and on budget and to meet or exceed customer expectations
The job holder is responsible for all commercialization activity to position the product or service in the market
Customers / Stakeholders
Global Business Channel distribution strategy teams
Executive stakeholders across the business lines/product groups
Global Product areas across GPS, GTRF, Global Markets, Global Asset Management, Prime services, HSS etc.
Operations (local and global), Client Management, GSC
Close working relationship with IT requires a good knowledge and understanding of technology
To deliver Product and Services that fully meet internal control measures and which comply fully with Legal and Compliance and Regulatory requirements
To continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
In conjunction with Compliance department, to implement the Group Compliance policy by containing compliance risk in conjunction with the relevant compliance department. The term 'compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply.
Broad understanding of all products across GPS; global business strategy; product management, programme management, technology and broader product areas across the bank
Good technical skills and understanding of IT processes and delivery cycles
Understanding of the Groups ATP and AOP process globally
Ability to manage stakeholders across multiple areas and across the globe
Managing across a complex matrix organisation
Management of the demands of different stakeholders across different businesses with little commonality
Broad regulatory environment due to the global nature of the platform
Role Context
Fast moving and continually evolving environment from a business, technology, risk and regulatory perspective due to the global nature of the role
An acute risk environment due to the evolving nature of the external threats to the platform
Conflicting drivers and priorities of key stakeholders
Role Dimensions
The job holder will be a direct report of the Global Head of FI GPS Digital to whom they will provide significant support and assume specific responsibilities for certain areas defined in the Role Dimensions of the Head's job description namely:
Significant organizational visibility and influence, requires gravitas and strong networking skills
Working with all GPS teams in each of the five regions
Working with eChannels Product and development teams, in particular HSBCnet and HSBC Connect
Regular contact with senior management and opinion leaders throughout

HSBC:
GB&M, Global GPS; IT and Operations; HSS, Markets

At HSBC, we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunity. Our values define who we are as an organization and what distinguishes us, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.

"At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care"

At HSBC we are focused on guaranteeing gender equality and constant training for our employees as well as the protection of their labor and social rights.

"We want you to be part of our team Find out what it is like to work with us

Requirements

Skills and capabilities