Application Support Engineer, Trilogy (Remote) - 60,000/year USD - Puebla City

Cutting-edge customer support for software businesses on Trilogy Business Platform. · Combine human technical expertise with AI capabilities to provide superior customer support. · ...

We are bridging the divide between customer expectations and what organizations currently deliver by combining sophisticated troubleshooting skills with product knowledge and agentic AI. · Examine complex tickets escalated from AI systems · Apply human judgment to areas where AI ...

You will be responsible for providing outstanding customer support by combining technical human judgment and AI capabilities to resolve complex challenges that AI cannot yet completely address. · ...

+The support sector faces mounting complexity as customer demands continue to rise.Today's customers anticipate instant, AI-driven responses, yet most companies remain stuck in pilot phases, unable to convert AI initiatives into tangible results. · The challenge is about to inten ...

The support sector faces mounting complexity as customer demands continue to rise. · Investigate unclear failures spanning networks, databases, cloud infrastructures and enterprise applications; use AI to form hypotheses conduct tests accelerate progress record the human logic th ...

Customer support is buckling under mounting complexity even as expectations continue to rise. · The challenge is about to intensify. · ...

+Job summary · We're bridging the chasm between what customers expect and what current support models deliver with AI-augmented 'cyborg' agents who combine sophisticated troubleshooting expertise with product knowledge and agentic AI capabilities. · +ResponsibilitiesInvestigate c ...

The customer support industry struggles with mounting complexity as customer expectations rise.Today's customers demand AI-driven resolutions but most companies remain stuck in pilot phases unable to convert AI into meaningful results. · The challenge intensifies as projections i ...

+You thrive when faced with difficult challenges. The unusual outliers. · The support cases where documentation fails, metrics contradict each other, and colleagues have no answers. · +Combine technical human judgment and AI functionality to provide outstanding customer support, ...

The support sector faces mounting complexity even as customer demands escalate. By 2029, agentic systems are expected to autonomously handle the majority of routine issues, creating a critical divide between what customers expect and what organizations currently deliver. · We're ...

Customer expectations are rising rapidly while the support sector grapples with mounting complexity. The bar is about to rise even further. Our approach bridges that divide with a distinct framework: AI-enhanced agents who combine sophisticated troubleshooting expertise with prod ...

Customer expectations in support have reached new heights while the industry struggles with mounting complexity. Today's customers demand AI-driven, immediate resolutions, yet most companies remain stuck in pilot phases, unable to convert AI potential into measurable results. · ...

We · are looking for an Application Support Engineer to join our team. This role will be responsible for investigating complex tickets that AI systems cannot fully resolve and enhancing the AI system to narrow that gap.This is not about following scripts or escalating to "Level ...

The support landscape is collapsing under mounting complexity while customer demands continue to rise. Industry forecasts predict that by 2029, agentic systems will autonomously handle the majority of routine issues. · We are bridging that divide through a distinct approach: AI-a ...

We are bridging the divide between customer expectations and support team delivery with AI-augmented "cyborg" agents. As an Application Support Engineer, you will train, refine, and guide tools to deliver rapid resolutions today while building compounding intelligence for the fut ...

A company is looking for a mid-level data engineer to work on a focused engagement delivering high-impact short-term data solutions through reliable well-documented pipelines. · ...

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. · If you're looking for a place to grow, make an impact, and work with people who care, · ...

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. · ...

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. · As a Middle Engineer, you will play a key role in shaping a scalable FinTech platform that directly supports business growth ...

We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. · This role offers meaningful influence on quality strategy, growth in automation and analytics expertise, and a collaborative ...