Account Manager - México - Ardor SEO

Ardor SEO

Empresa verificada

México

hace 1 semana

Publicado por:

Rodrigo Fernández

Reclutador de talento para beBee

Descripción

Hey, awesome creative people out there

Objectives of this role

Serve as the main point of contact in all matters related to client concerns and needs
Build and strengthen client relationships to achieve longterm partnerships
Maintain accurate client records, keeping track of any contract updates and renewals
Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
Develop a thorough understanding of our products and service offerings to better upsell and crosssell to clients

Responsibilities

Handle inquiries and requests from customers and address their needs
Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
Meet regularly with other team members to discuss progress and find new ways to improve business
Generate progress reports for clients and senior leaders within the organization
Identify upsell, crosssell, and renewal opportunities and communicate with the sales team regularly

Required skills and qualifications

Professional experience in a account manager/ sales/ customer service role
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills
Excellent organizational skills and attention to detail

Preferred skills and qualifications

Proven track record of meeting or exceeding quotas and receiving positive customer feedback
Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce

What does Ardor SEO have to offer?
Ardor SEO is a leader in the Real Estate digital marketing industry. We don't focus on search engine rankings or traffic. We focus on conversions and increasing our clients' revenue. And we guarantee results as our process works every time

Ardor SEO prides itself on providing an environment in which each individual can flourish and strive to accomplish their goals.

By providing a flexible working schedule, with the possibility to work remotely, from anywhere in the world, Ardor SEO promotes a healthy work/life balance and a multicultural environment in which individuals can learn and grow as a team.

Cheers

Ability to commute/relocate: