- Answering incoming calls promptly and professionally.
- Providing accurate information to customers regarding services, and company policies.
- Handling customer complaints and finding appropriate solutions to ensure customer satisfaction.
- Documenting all interactions accurately.
- Following up with customers to ensure their concerns have been addressed satisfactorily.
- Meeting or exceeding individual and team performance goals, including call handling time, customer satisfaction scores, and sales targets.
- Collaborating with other departments to resolve complex customer issues.
- Adhering to company policies and procedures at all times.
- Lunes a viernes
- Turno de 8 horasPrestaciones:
- Seguro de vidaEducación:
- Bachillerato terminado (Deseable)
- Atención al cliente: 1 año (Deseable)
- Inglés (Obligatorio)
-
Agente Telefónico Bilingüe
hace 3 semanas
Tle. Market MéxicoCaller: Lead generator/follow up calls.**ENLISH SPEAKERS ONLY. (Se requiere hablar ingles para esta vacante)***With call center experience**100% English speaker*Call center ubicado en CISE Business Center Florencia (Dos cuadras del Angel de la Independencia)CallersCallers: 8am-4p ...
-
Agente Telefónico Bilingüe
hace 2 semanas
Allianz Partners MéxicoAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-rea ...
-
Agente Telefónico Bilingüe
hace 3 semanas
Allianz Partners México**Allianz Partners **is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future ...
-
Agente Telefónico Bilingüe
hace 2 semanas
Licona Insurance MéxicoCall Center Agent will be responsible for handling inbound and outbound calls from customers regarding inquiries, complaints, and service support. Your primary objective will be to provide exceptional customer service while efficiently resolving issues and meeting customer needs. ...
-
Agente Telefónico Bilingüe Matutino
hace 2 semanas
Allianz Partners MéxicoAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-rea ...
-
Agente Telefónico Bilingüe Matutino
hace 8 horas
Allianz Partners MéxicoAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-rea ...
-
Agente Telefónico Bilingüe
hace 3 semanas
Allianz Partners Tlahuac, México**Allianz Partners **is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future ...
-
Agente Telefónico Bilingüe
hace 2 semanas
Allianz Partners Tlahuac, MéxicoAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-rea ...
-
Agente Telefónico Bilingüe
hace 2 semanas
Defensores de la Energía Naucalpan, MéxicoOur ideal agents have a confident presentation along with a clear and eloquent voice, · they are good conversationalists and excellent listeners. · They are modern, energetic and oriented to technology. · We are looking for people who are talkative and who can naturally · keep th ...
-
Agente Telefónico Bilingüe
hace 2 semanas
TLE. Market Tlahuac, MéxicoCaller: Lead generator/follow up calls. · **ENLISH SPEAKERS ONLY. (Se requiere hablar ingles para esta vacante)** · *With call center experience* · *100% English speaker* · Call center ubicado en CISE Business Center Florencia (Dos cuadras del Angel de la Independencia) · Callers ...
-
Agente Telefónico Bilingüe
hace 1 semana
Allianz Partners Tlahuac, México**Allianz Partners **is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future ...
-
Agente Telefónico Bilingüe Nocturno
hace 1 semana
Allianz Partners Tlahuac, México**Allianz Partners **is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future ...
-
Agente Telefónico Bilingüe Vespertino
hace 1 semana
Allianz Partners Tlahuac, México**Allianz Partners **is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future ...
-
Agente Telefónico Bilingüe Nocturno
hace 2 semanas
Allianz Partners Tlahuac, MéxicoAllianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-rea ...
-
Agente Telefónico Bilingüe Vespertino
hace 1 semana
Allianz Partners Tlahuac, México**Allianz Partners **is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future ...
-
Agente Telefonico Bilingue
hace 2 semanas
Tech Mahindra Azcapotzalco, MéxicoIMPORTANTE EMPRESA A NIVEL NACIONAL SOLICITA: · **AGENTE TELEFONICO BILINGUE ( ATENCIÓN A CLIENTES, VENTA CRUZADA Y RETENCIÓN)** · **Requisitos**: · *INGLES AVANZADO ( INDISPENSABLE) · *BACHILLERATO CONCLUIDO CON CERTIFICADO (INDISPENSABLE) · *HORARIO DE 10 AM A 7:00 PM · *DOS DÍ ...
-
Agente Telefónico Bilingüe
hace 1 semana
Tle. Market Xico, MéxicoCaller: Lead generator/follow up calls.**ENLISH SPEAKERS ONLY. (Se requiere hablar ingles para esta vacante)***With call center experience**100% English speaker*Call center ubicado en edificio cafe GNP Seguros zona rio, Segundo piso, oficina A4CallersCallers: 7am-3pm = $4,500 pes ...
-
Agente Telefónico Bilingüe
hace 1 semana
TEI Ciudad de MéxicoEmpresa de Polanco esta en busca de **"Agentes telefónicos"** · Estamos buscando agentes de cobranza confiables, con ingles avanzado, para contactar a los clientes o atender llamadas. · **Requisitos**: · - Experiência como agente telefónico bilingüe · - Conocimiento práctico de M ...
-
Ejecutivo Telefonico Bilingue
hace 2 semanas
Tech Mahindra Ciudad de México**Importante empresa a nível mundial solicita**: · Ejecutivo Telefonico Bilingue / Soporte Técnico · **Perfil**: · Agente Bilingüe Call center. · Inglés Avanzado conversacional (indispensable) · Manejo de PC básico, office o base de datos · Preparatoria terminada, con comprobante ...
-
Asesor Telefónico Bilingüe
hace 2 semanas
Respuesta Rapida en Reclutamiento México**Vacante para la empresa Respuesta Rapida en Reclutamiento en Cancún, Quintana Roo**: · **ÚNETE A NUESTRO EQUIPO COMO ASESOR TELEFÓNICO BILINGÜE** · **Actividades**: · Brindar atención a clientes a miembros para ofrecerles mejoras en el servicio. · Personalizar y brindar solucio ...
Agente Telefónico Bilingüe - México - Licona Insurance
Descripción
Call Center Agent will be responsible for handling inbound and outbound calls from customers regarding inquiries, complaints, and service support.
Your primary objective will be to provide exceptional customer service while efficiently resolving issues and meeting customer needs.Responsibilities:
Qualifications:
100% English and Spanish1. High school diploma or equivalent required; college degree preferred.2. Previous experience in customer service or call center environment.3. Excellent verbal and written communication skills.4. Strong problem-solving abilities and the ability to think quickly on your feet. Ability to work independently as well as part of a team.5. Proficiency in using computers, typing and phone.
Tipo de puesto:
Tiempo completoSueldo:
$12, $14,446.02 al mesHorario:
Experiência:
Idioma:
Lugar de trabajo:
Empleo presencial