Manufacturing Analyst - Guadalajara, México - Quantum Storage Mexico S. De R.L. De C.V

Descripción

• Work closely with stakeholders to understand business objectives and requirements.
• Analyze existing business processes and systems to identify areas for improvement.
• Document and maintain comprehensive business requirements, process flows, and user stories.
• Perform data analysis to identify trends, patterns, and insights that contribute to informed decisionmaking.
• Collaborate with crossfunctional teams to deliver results on time.
• Act as a liaison between sales and operations to ensure customer satisfaction.
• Analyze the demand and supply to ensure revenue delivery within the spending budget.
• Proactively identify and resolve any order or delivery issues. Communicate effectively with customers and internal teams to provide updates and ensure resolution.
• Maintain accurate records of sales and operations interactions, such as orders, issues, and turnaround time, among other KPIs.
• Provide regular reports to management on fulfillment activities and customer feedback trends.
• Contribute ideas for improving the efficiency and effectiveness of the operations process.
• Ensure ontime delivery of forecast and customer orders.
• Manage forecast fulfillment and minimize impacts by handling everyday issues.

• Bachelor's degree in business administration, Information Technology, or related field.
• Minimum of 35 years of experience as a Business Analyst/fulfillment
• Strong analytical and problemsolving skills.
• Excellent communication and interpersonal skills. Both, in English and Spanish.
• Familiarity with project management methodologies (Agile, Scrum, etc.).
• D365 experience is a plus.